You can still pick up your books!
With restrictions easing across Victoria, Yarra Plenty Regional Library will continue to offer Click & Collect services.
Click & Collect is a contactless way to secure items for borrowing, and get you on your way with little fuss.
How to access the Click & Collect service
Simply place your item/s on hold, and select pickup from the branch most convenient to you.
Items placed on hold will be prepared for pickup by staff.
You will receive an email when your item/s are ready to pick up, or check your account on our app.
On arrival at your nominated branch, they will offer Click & Collect services slightly differently for those who do not show proof of double vaccination. Please see the following information for your local branch:
- Eltham Library: Please call (03 9439 9266) to arrange a time to pick up your Click & Collect and Print & Collect items. Email us to request a Family Fun Box, staff will then provide you with a collection time.
- Ivanhoe Library and Cultural Hub: Please pick up your Click & Collect items from the front foyer/lounge area.
- Lalor Library: Please talk to the concierge upon arrival and they will arrange to have your items brought out to you.
- Mill Park Library: Please pick up your Click & Collect items from the front foyer area.
- Rosanna Library: Please call (03 9459 6171) to arrange a time to pick-up your Click & Collect and Print & Collect items. Email us to request a Family Fun Box, staff will then provide you with a collection time.
- Watsonia Library: Please talk to the concierge upon arrival and they will arrange to have your items brought out to you.
- Mobile Library: Please talk to the staff to pick up your Click & Collect items.
The following branches are currently only offering Click & Collect services, with no access to browse, use computers, or print:
- Whittlesea Library: Please pick up your Click & Collect items from the front foyer area.
- Diamond Valley Library: Please pick up your Click & Collect items from the front foyer area.
- Thomastown Library: Please pick up your Click & Collect items from the front foyer/lounge area.
When visiting the library, please check the opening hours for the branch before visiting, abide by all COVID–19 restrictions currently in place, and stay at home if you are unwell.
Print & Collect
If you have important documents that need to be printed, we can print them for you as part of our Click & Collect service!
We will print your vaccination certificate for FREE but any other printing is charged at our usual printing rates. See here for pricing.
Please email ypmail@yprl.vic.gov.au with your document attached, and include in your email your contact details and the branch you’d like to collect your pages from. You will be notified when pick up will be available, usually within 48 hours. Please ring your branch if you need to collect your pages earlier.