Current Vacancies

Officer – Reading, Learning & Community  – 2 POSITIONS AVAILABLE 
Permanent Part Time 
Commencing early December 2025   
Specific Engagement  
POSTION 1 – 73.75 hours per four week period 
POSITION 2 – 81.25 hours per four week period 
Band 3 ($66,388 – $72,396) PRO RATA + Super  
murnong Library  

About the Role  

We have an opportunity for 2 permanent part-time Officer – Reading, Learning & Community  roles at the new murnong Library, located within the murnong Community Centre, in the Olivine Estate at Donnybrook.  

The new facility will include Maternal and Child Health Services and feature a community hall and kitchen, two meeting rooms for hire and a public community lounge and the mini-branch library.  

Our Officer – Reading, Learning & Community positions provide a high standard of service to Yarra Plenty Regional Library customers in accordance with regional policies and procedures  

Your responsibilities will include: 

 Commitment to and provision of excellent service and programs  

• Providing courteous and effective communication with all customers to provide an efficient and timely service based on good knowledge of library products and services  

• Maintaining a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, providing basic reference information and participating in the provision of community engagement services to grow library membership and usage  

• Performing a range of library operations that support customers in a self serve environment, including circulation and collection maintenance duties as directed.  

• Actively contributing to a positive team environment by supporting the branch in achieving day to day operations, active participation in planning and staff meetings, attendance at training and through advocacy for branch and regional development  

• Contributing to the role of the library as a place for reading, learning, and meeting  

 This position also requires the delivery of regular Storytimes. 

About You 

You are a customer-focused individual with a strong ability to respond promptly and courteously to a wide range of service needs. You bring a solid understanding of library services, products, and collections, and use this knowledge to deliver high-quality support to a diverse community. 

You have a passion for encouraging reading and are confident in providing Readers’ Advisory services. Your deep reading knowledge and strong grasp of the advisory process help you connect people with books and resources that suit their interests and needs. 

With a keen eye for detail, you are experienced in accurately shelving library materials and contributing to effective collection maintenance. You understand the importance of organisation and accessibility in a well-managed library environment. 

You demonstrate proficiency in essential computer skills, including Windows, Microsoft Office, internet navigation, email, and social media platforms. Your tech skills support both internal operations and patron engagement in an increasingly digital environment. 

You are also capable of providing basic reference assistance to a culturally diverse public, ensuring inclusive and respectful service for all community members. 

Strong communication skills underpin everything you do, allowing you to engage positively with colleagues and library users alike. 

How to apply   

Before applying for this position, applicants should read the Position Description. 

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via  Seek.  Please ensure you specify which position you would like to be considered for (i.e. Position 1 and/or Position 2). 

This position will close on Monday 3rd November at 11.59pm.   

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.     

Interviews will take place as suitable candidates are identified.   

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Tracey Jermieson, Branch Manager on tjermieson@yprl.vic.gov.au or 7038 2611. 

Senior Customer Service & Events Officer – 2 POSITIONS AVAILABLE 
Permanent Part Time 
Commencing early December 2025   
Specific Engagement  
POSTION 1 –  74.25 hours per four week period  
POSITION 2 – 66.25 hours per four week period 
Band 4 ($72,802 - $78,473) PRO RATA + Super  
murnong Library  

About the Role  

We have an opportunity for 2 permanent part-time Senior Customer Service & Events Officer roles at the new murnong Library, located within the murnong Community Centre, in the Olivine Estate at Donnybrook.  

The new facility will include Maternal and Child Health Services and feature a community hall and kitchen, two meeting rooms for hire and a public community lounge and the mini-branch library.  

Our Senior Customer Service & Events Officers ensure excellence in customer service to library users through the provision of high quality and efficient library and information services which are responsive to the changing needs of customers.  

As a Senior Customer Service & Events Officer, your responsibilities will include: 

Commitment to and provision of excellent service and programs 

• Responding to a wide range of customer information and reference needs and requests by utilising branch collections, products and services  

• Provision of Readers Advisory services that demonstrate a good understanding of the process, combined with high level reading knowledge  

• Performing a range of library operations that support customers in a self serve environment based on high level knowledge of library products and services, including circulation and collection maintenance duties   

• Maintaining a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, (including the coordination of book groups) and participating in activities to grow library membership and usage  

• Understanding the YPRL Brand and Style Guide and ensuring that branch marketing and outreach collateral adhere to the guidelines  

• Supporting events, including set up and delivery of events and logistical support for larger events, for both in-branch events and outreach. Have an understanding of YPRL’s programming framework and goals.   

• Effectively and efficiently operate and maintain community room schedule and requirements.  

  Contribute to the planning and achievement of branch and regional objectives  

• Actively participating in planning and staff meetings  

• Attending relevant forums and training  

• Contributing to the role of the library as a place for reading, learning and community  

• Marketing the library services that YPRL offers to the local community  

This position also requires the delivery of regular Storytimes. 

About You 

You will ideally hold a Diploma in Library and Information Studies, Marketing and Communications, or Event Planning (or be working towards one), or have relevant work experience and skills appropriate to the role.  

You will have demonstrated strong customer service focus skills, with the ability to respond promptly and courteously to a wide range of service needs, along with a good knowledge of library services, products, and collections.  

The ability to foster enthusiasm for reading through effective Readers Advisory services is essential, supported by a sound understanding of advisory processes and a broad reading knowledge.  

Proficiency in computer applications, including Windows, Microsoft Office, internet, email, social media, and digital content creation is also required to ensure success in this position.  

You will be capable of delivering accurate reference and information services to a culturally diverse community and possess excellent communication skills, both verbal and written.  

Attention to detail and a basic understanding of design principles are important, with experience using Canva an advantage.  

Previous experience in a library environment is highly desirable. 

How to apply   

Before applying for this position, applicants should read the  Position Description.

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via  Seek.  Please ensure you specify which position you would like to be considered for (i.e. Position 1 and/or Position 2). 

This position will close on Monday 3rd November at 11.59pm.   

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.     

Interviews will take place as suitable candidates are identified.   

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Tracey Jermieson, Branch Manager on tjermieson@yprl.vic.gov.au or 7038 2611. 

Technician, Reading, Learning and Community 
Permanent Part Time 
Commencing early December 2025   
Specific Engagement – 122 hours per four week period 
Band 4 ($72,802 - $78,473) PRO RATA + Super  
murnong Library  

About the Role  

We have an opportunity for a permanent part-time Technician – Reading, Learning & Community at the new murnong Library, located within the murnong Community Centre, in the Olivine Estate at Donnybrook.  

The new facility will include Maternal and Child Health Services and feature a community hall and kitchen, two meeting rooms for hire and a public community lounge and the mini-branch library.  

Our Technicians provide a high standard of service to Yarra Plenty Regional Library customers and to the wider community.  The ideal candidate will demonstrate a courteous and effective communication style, with the ability to interact with both children and their parents.  The successful incumbents will provide a high level of customer focus and will actively encourage enthusiasm for reading in children.  If you have knowledge and/or experience in assisting with or delivering programs or activities, we want to hear from you.  

As a Technician – Reading, Learning & Community your responsibilities will include:  

• Responding to a wide range of customer information and reference needs and requests by utilising branch collections, products and services.  

• Provision of Readers Advisory services that demonstrate a good understanding of the process, combined with high level reading knowledge.  

• Performing a range of library operations that support customers in a self-serve environment based on high level knowledge of library products and services, including circulation and collection maintenance duties.  

• Maintaining a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, (including the coordination of book groups) and participating in the provision of Public Participation services to grow library membership and usage.  

 You will contribute to the planning and achievement of the branch and regional objectives through actively participating in planning and staff meetings by contributing to the role of the library as a place for reading, learning and community.  

This position also requires the delivery of regular Storytimes.  

Roster Details   

Week 1  
Monday: 9.15am, - 5.45pm 
Wednesday: 11am – 5.45pm  
Thursday: 12.45pm - 5.45pm   
Friday: 12.45pm - 5.45pm   
Saturday: 9.45am – 5.15pm   

Week 2
Tuesday: 12.30pm - 8.45pm 
Wednesday: 9.15am – 5.30pm  
Thursday: 9.15am – 4.30pm   
Friday: 9.30am - 5.45pm   
 
Week 3
Tuesday: 9.15am - 5.45pm 
Wednesday: 9.15am – 5.00pm  
Friday: 9.30am – 2.15pm   
Saturday 9.45am – 5.15pm 
 

Week 4
Monday: 9.15am - 5.45pm 
Tuesday: 12.30pm - 8.45pm 
Wednesday: 9.15am – 5.45pm  
Thursday: 9.15am – 3.30pm   
Friday: 9.15am – 5.45pm 

About You 

You will ideally hold a Diploma in Library and Information Studies (or working towards one) and have experience working in a library environment. Proven ability to provide high-quality customer service to a diverse range of service needs and a good knowledge of library services, products and collections will also ensure success in this position.  

You must be able to promote and support reading through effective Readers Advisory services, demonstrating both a strong knowledge of the process and a broad reading background.  

Proficiency in computer applications, including Windows, Microsoft Office, internet, email, and social media, is also required.  

The role also requires the ability to provide accurate information and reference services to people from diverse backgrounds, along with strong spoken and written communication skills. 

How to apply   

Before applying for this position, applicants should read the Position Description.

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via  Seek. 

This position will close on Monday 3rd November at 11.59pm.   

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.     

Interviews will take place as suitable candidates are identified.   

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Tracey Jermieson, Branch Manager on tjermieson@yprl.vic.gov.au or 7038 2611. 

Outreach Services Manager  
Permanent Full-time  
Standard Engagement (38 hours per week)  
Commencing mid December 2025  
Band 6 ($98,914 – $109,451) p.a. + Super  
Public Participation Department 

About the Role  

Yarra Plenty Regional Library (YPRL) is seeking a motivated and collaborative leader to oversee the delivery of high-quality library services across our outreach service points, including mobile libraries, community hubs and home library service. The Outreach Services Manager provides strategic direction and operational leadership to ensure outreach services are welcoming, accessible and responsive to community needs—particularly for those who experience barriers to participation. 

This role plays a key part in advancing YPRL’s vision of informed, connected and inclusive communities. You’ll lead a skilled and motivated team, manage service delivery standards and compliance, foster strong relationships with community partners and member councils, and ensure outreach services continue to evolve to meet emerging opportunities. 

Service Delivery  

• Provide strategic and operational leadership across outreach services. 

• Manage and support staff and volunteers to deliver engaging, high-quality customer experiences, across a geographically distributed area. 

• Identify opportunities to grow outreach services and programs for underserved and socially isolated communities. 

• Collaborate with the Collections Team to curate and maintain collections that reflect and respond to the needs and interests of communities served through outreach service points and mobile libraries. 

• Oversee compliance with all relevant vehicle, safety and operational requirements. 

• Build partnerships with local organisations, aged care providers, schools and council departments to strengthen outreach impact. 

• Contribute to the planning, evaluation and continuous improvement of service delivery, programs and collections. 

 
About you   

The successful candidate will hold a degree in Library and Information Management or a related field such as Community Development, along with relevant professional experience.  

Ideally, you will have a proven track record of success within a library environment and a strong understanding of how libraries operate within the local government context. You will be able to demonstrate the ability to provide strategic advice in the planning and development of outreach library services.  

Excellent communication, advocacy, and liaison skills are essential, as is the capacity to build and maintain effective relationships with library users and a broad range of community groups.  

Strong leadership qualities are also required, including the ability to motivate, influence, and develop team members.  

Why YPRL? 

YPRL serves three member councils (Banyule City Council, City of Whittlesea and Nillumbik Shire Council) and a diverse population across Melbourne’s north-east. Our outreach network connects people where they live, learn and gather — making this role ideal for someone passionate about community connection and library services. 

How to apply   

Before applying for this position, applicants should read the  Position Description. 

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via  Seek. 

This position will close on Monday 3rd November at 11.59pm.   

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.     

Interviews will take place as suitable candidates are identified.   

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Robyn Ellard on rellard@yprl.vic.gov.au  or 9117 6100. 

*Appointment to this role is subject to a satisfactory National Police Record Check, and Employment Working with Children Check. 

Team Leader Operations 
Permanent Full-time  
Specific Engagement (140 hours per 4 week roster)  
Commencing December 2025  
Band 5 ($80,974 - $94,167) p.a. + Super + Phone Allowance  
murnong Library  

About the Role  

We have an opportunity for a permanent full-time Team Leader at the new murnong Library, located within the murnong Community Centre, in the Olivine Estate at Donnybrook. 

The new facility will include Maternal and Child Health Services and feature a community hall and kitchen, two meeting rooms for hire and a public community lounge and the mini-branch library. 

The Team Leader Operations will be responsible for quality library services, coordinating the team, and supervising operations to develop, inform and connect with our community.   

You will focus on building and maintaining positive relationships with our member councils and work collaboratively to ensure consistency across YPRL.   

As the Team Leader, your responsibilities will include: 

Service Delivery: 

• Contribute to achieving the Library Plan, its goals, and objectives. 
  Support the development and achievement of organizational and team goals. 

• Foster a culture of quality, best practices, and customer focus. 

• Deliver a range of quality branch library services, including: 

• Staff resources and training. 

• Branch administration, including building maintenance. 

• Operational management. 

• Library policies and procedures. 

• Provide leadership and manage day-to-day operations of the branch services. 

• Contribute to the review and improvement of branch systems and processes to meet client expectations. 

• Participate in the provision of professional and customer-oriented library services and floor duties. 

• Collaborate in the evaluation and development of library collections and services. 

• Assist in promoting branch library services and offer user education (formal and informal). 

• Develop strong relationships and liaise with external parties, including Council departments and community organizations. 

• Support the delivery of in-person and online programs. 

 This position also requires the delivery of regular Storytimes. 

 Operations: 

• Ensure branch library services meet client expectations and operate with cost-effectiveness and high-quality customer service.

• Contribute to the development of library policies and provide advice to senior management on operational issues. 

• Manage building use, ensuring staff and customer safety. 

• Maintain high standards for library collections and IT facilities. 

Staff: 

• Train and develop library staff. 

• Provide an environment that supports staff in developing job competencies and achieving professional goals. 

• Support staff in adapting to change and foster a positive attitude toward change. 

Roster Details 

About you   

You are a qualified and experienced library professional, holding tertiary qualifications in Librarianship recognised by ALIA or a relevant tertiary qualification. With a strong commitment to customer service, you are passionate about promoting and delivering high-quality, community-focused library services in a branch setting. 

As a capable and inspiring leader, you bring proven people management skills, with the ability to supervise, motivate, and empower staff to perform at their best. You communicate clearly and effectively, both in writing and in speech, and are confident in engaging with a wide range of audiences. 

You have a strong understanding of the current trends and challenges in public library services and are committed to continual improvement in service delivery. You’re skilled in providing responsive information and reader advisory services, and you take pride in developing dynamic and relevant library collections. 

With a collaborative mindset and a flair for public relations, you build positive relationships and influence others to achieve shared goals. Your focus on excellence, innovation, and community engagement makes you a valuable contributor to any library team. 

How to apply   

Before applying for this position, applicants should read the Position Description.

To submit an application for this role, please prepare a statement addressing the key selection criteria, along with your current Resume and apply via  Seek. 

This position will close on Sunday 2nd November at 11.59pm.   

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.     

Interviews will take place as suitable candidates are identified.   

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Tracey Jermieson, Branch Manager on tjermieson@yprl.vic.gov.au or 7038 2611.