Support Services During COVID-19

There are so many resources available for support throughout this time but sometimes you might not know where to look. We’ve compiled a comprehensive list of community health and support services (Region wide) but also check your council website for further details in your community:


All essential services continue to run including garbage collection, maternal health visits and immunisations. The Customer Service counter at Nillumbik Shire council is not open at this time however you can speak to them by calling 9433 3111, 8.30am-5pm Monday to Friday. As always lots of services are available via their website.

Council are also offering resources for those residents needing support at time – from mental health, job services, disability support and all details available via this link. There are a number of free and subsided training and support services for business workshops are available online


Customer Service Centres are closed until further notice, but they remain there for the community. Many transactions can be done online or you can call 94904222. Keep updated on COVID-19 developments and follow all public safety measures.

Banyule Support and Information Centre can assist with personal or family counselling, emergency Relief, food vouchers and other forms of emergency relief and advice to eligible clients.


Offices are currently closed to the public as part of measures to slow the spread of Coronavirus but you can still contact them via phone 92172170 or via email You can also lodge an online customer service request.

Whittlesea Community Connection offers assistance to those experiencing hardship or needing information and support. They can be contacted on 94016644 on their response line Mon-Friday 9-1pm or for free legal advice 94016655 Mon-Friday 9-5pm.

Of course you can check the Department of Health’s website for any relevant information you might need around Coranvirus(COVID-19).

Dione Fisher, Community Coordinator

In Times of Need During COVID19

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