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| How can
I become a library member? |
• You can join the library at any of our eight branches
and our mobile library, or you can join online by using our
online membership
form
Please bring with you some current form of identification like
a driver's licence, rate notice or a telephone account, or anything
that has both name and address details.
Membership is free and you may use your library card
at any of our branch libraries or the mobile library service.
There is no minimum joining age, but if you are under 18, some
form of ID from a parent/guardian as well as their signature
is required .
You can download
and bring the completed application form (along with your
parent/guardian) to the library to join |
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| How many items can
I borrow? |
| • You may borrow up to 30 items, which may include 10
of each category of AV material. |
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| How long can I
have library materials? |
| • The loan period is 3 weeks for all items. |
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| Reserving items |
• If an item is out on loan or at another Yarra Plenty
or Murrindindi library, you can place a hold on it and get it
sent to the library of your choice.
You are allowed to have 6 items on hold at a time. |
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What if I haven't
finished with my library materials?
|
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• Items are able to be renewed twice provided they have
not been requested by someone else.
- Items can be renewed at the library,
- by phone on 9408 8521
- or via the online
catalogue
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| Where can
I return my library items? |
| • You may return items at any library branch or the mobile
library. Returns chutes are open 24/7, so items can be returned
when the library is closed. |
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| What happens if I
have an overdue item? |
•There are fines of 20 cents per item, per
day on overdue library item
• If you have an email address registered with us, a courtesy
email reminder is sent 2 days before your items become overdue.
If you rely on post an overdue notice is sent 10 days after
the item is due
• Library materials may not be issued if library fines
exceed $15.00, or if your overdue fine has not been paid within
40 days
• For any queries regarding overdue items, please contact
our Circulation Support Department on 9401 0750. |
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| What if I have
lost a library item/s? |
• Replacement fee is the cost of the item plus GST.
• Payment for lost items can either be made at a branch
library, mobile library or by contacting the Circulation Support
Department on 9401 0750.
•Payment can be made by cash, cheque, eftpos or credit
card |
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| What happens if
I have lost my library card? |
| • Notify your nearest library branch as soon as possible.
Replacement cards are available at all libraries for $2.00. |
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| Registering your email
address |
• By registering your email address, you will be notified
of any holds available via email.
• You will get a courtesy reminder when the items on your
card are about to become overdue .
• If you have already joined and not registered your email
address, or if you have changed your email address you can
submit
your new email to us online |
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| Using the Databases
and ebooks |
|
We have a number of online database and ebooks that are accessible
24/7 to our members. Access is via the Yarra Plenty webpage.
If usu=ing them outside the library you will be required to
enter your library card number to gain access
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| Inter-Library Loans |
• Yarra Plenty library offers an inter-library loans
service for members who are not able to locate the material
they require form our collection
• Members are able to place their own requests via LibrariesAustrallia.
This service is available 24/7
• Inter-library loans are available for book resources,
journal articles, audio books on CD, CDs and DVDs.
They are not available for videos or cassettes due to the fragile
nature of the material.
• Current material is available to inter-library loan,
provided the material is not in high demand by the owning library.
For material being inter-library loaned from Yarra Plenty to
another library, current material will be loaned provided it
is not is high demand at Yarra Plenty
• More information is available from the Inter-library
loans service guidelines |
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| Library Blogs |
|
• Yarra Plenty library provides access to 4 library
blogs where members can keep up to date with library happenings
and make comments about these.
Our blogs include
General
library blog
Local
history blog
Genealogy
blog
Yarra Plenty Book Blog
We encourage you to tell us how we can make ore service better
for you
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| WiFi hotspots |
• Yarra Plenty library provides free WiFi access at Diamond
Valley, Eltham, Ivanhoe Watsonia and Mill Park Libraries.
You can log in with your personal wireless emabled device using
a your library card number and PIN
For more information and conditions of use click
here |
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