Yarra Plenty Regional Library Service: Mission Statement

The library's mission is to provide high quality, well managed and accessible library services and programs through its role as:

A POPULAR MATERIALS RESOURCE CENTRE
We will provide current high demand, high interest materials in a variety of formats for people of all ages.

AN INFORMATION AND LEARNING CENTRE
We will provide current, accurate and useful information which actively supports the pursuit of learning and education in the community.

A READING AND LITERACY SUPPORT CENTRE
We will encourage and develop reading and literacy skills throughout the community.

In support of this, we are committed to providing:

• ease of access to a wide network of libraries and information sources
• a wide choice of library stock
• pleasant library premises which are welcoming and well maintained
• customer oriented service at all times
• polite, knowledgeable and professionally trained staff who are skilled in customer care
• a fair and impartial service which is helpful, efficient and provided to all without bias